Configuration Settings

In most instances, RMS applications function with the default workstation security settings. However, some Peoplefluent functionality, such as workflow email handling through either Microsoft Outlook or Lotus Notes, requires specific browser configuration. This section covers configuration for the following areas:

• Cookies
• Fonts
• TLS 1.2 Browser Support
• Security Settings
• ActiveX Controls
• Trusted Sites

Cookies

A cookie is defined as a collection of information, usually including a username and the current date and time, stored on the local computer of a person using the World Wide Web, used chiefly by web sites to identify users who have previously registered or visited the site.

A user’s web browser can be configured to accept all cookies or to alert the user each time a cookie is offered. If the latter option is selected, the user can decide each time whether to accept a cookie.

In more recent versions of Internet Explorer, cookies are configured within predefined security levels. To ensure cookies are enabled for PeopleFluent RMS, select Internet Options from the Tools menu of the Internet Explorer browser. Click the Privacy tab. The setting should be set to Medium or lower.

Cookies must be enabled to support the Business Intelligence Platform.

Fonts

The browser font setting should be set to Medium or less. Fonts set larger than this can cause certain parts of the application to display incorrectly.

TLS 1.2 Browser Support

To ensure that web traffic is securely encrypted, PeopleFluent requires the use of TLS 1.2 protocol. Users with browsers that do not support TLS 1.2 by default need to enable this encryption protocol in their browsers. The browsers that do not support TLS 1.2 by default include Internet Explorer 8.0.x to 10.0.x and Mozilla Firefox 24.0.x through 27.0.x.  

The following procedure enables the TLS 1.2 support on Internet Explorer.

To enable TLS 1.2 Browser Support

1. Select the Tools menu option, then Internet Options.

2. Select the Advanced tab.

3. Scroll to the Security section (at the bottom).

4. Select Use TLS 1.2.

5. Click Apply.

6. Click OK.

Security Settings

The following table provides the Internet Explorer security settings required for RMS applications and tools.

To access the Security Settings dialog box

1. In Internet Explorer, go to Tools > Internet Options.
2. Click the Security tab.

3. Click the Custom Level button.

Table: Internet Explorer Security Settings

ActiveX Controls

An ActiveX control is a component program object that can be re-used by many applications within a computer or among computers in a network. Although Peoplefluent does not download any ActiveX controls or objects to client PCs, the application still interacts with various parts of Windows that require ActiveX. Therefore, the browser security settings need to permit this.

The settings in the previous table are necessary for ActiveX and are activated because our client side code makes extensive use of the XML Document Object Model (DOM) that is installed on client PCs with Internet Explorer, but needs to be instantiated as an ActiveX Object. Therefore, if these settings are turned off, Internet Explorer cannot use the XML DOM.

The Recruiting Portal calls the existing Outlook API (msoutl9.olb) to invoke email and calendar events. However, this API is not marked as safe for scripting.

Trusted Sites

Peoplefluent suggests adding the Peoplefluent web site as a trusted site within your browser configuration if:

• Outlook or Lotus Notes is being used as the email handler within the Peoplefluent application;

- or -

• Internet Zone security settings are too restrictive to run the Peoplefluent application and there is no desire to change the setting.

Using the Trusted Sites approach allows the Peoplefluent application to run without compromising the general browser security settings. The Trusted Sites feature of Internet Explorer makes it possible to set special security settings for individual web sites.

To create a trusted site

1. Go to Tools >  Internet Options > Security tab.

2. Click the Trusted Sites icon and then click the Sites button.

3. Enter the correct datacenter information to the Trusted Sites list and click Add.

4. For clients accessing through the US Datacenter, add https://*.peopleclick.com to the Trusted Sites list.

5. For clients accessing through the Europe Middle East Asia (EMEA) Datacenter, add https://*.peopleclick.eu.com to the Trusted Sites list.

If Outlook or Lotus Notes is used for email triggers, click the Custom Level button to display additional security setting options. Set Initialize and script ActiveX controls not marked as safe to Enable.

Clients who designate Peoplefluent as a trusted site and post to job boards using eQuest must also add *.eQuest.com as a trusted site within their browser configuration. This setup is necessary because PeopleFluent must receive data from eQuest in order to unpost jobs from individual job boards.

1. Note: Clients who do not currently designate *.peoplefluent.com or *.peoplefluent.eu.com as a trusted site and post to eQuest are not required to change their trusted site settings.

Refer to the Microsoft Help and Support article, How to use security zones in Internet Explorer, for more information on configuring different levels of security.

Additional Information

About System Requirements

Recommended and Supported Browsers and Operating Systems

Microsoft Office 2007 Documents

Email

Microsoft Outlook and Lotus Notes Integration

Mobile Devices

Business Intelligence Platform Configuration

SSL and Root Certificates

Firewall and Proxy Server Configuration